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We’re changing the way organizations leverage customer data

Ipiphany uses AI and NLP to make it easy for customer-centric organizations to understand their customer pain points at scale.

VISUALLY INTUITIVE CUSTOMER ANALYTICS

We help you analyze customer data to easily identify and understand the root cause of customer issues. Prioritized by business impact, you’ll know exactly what to action next.



Customer Feedback
Call Transcripts
Surveys
Complaints
CRM

Actionable Analytics

Link structured and unstructured data to discover insights that result in clear areas for improvement.

Measure business impact

See how your actionable insights impact the business.Compare these over time to track effectiveness.

Continue optimizing

Always know how your customers’ opinions are changing over time. You can proactively adapt to their changing needs.

Currently using Ipiphany software for text analytics and very impressed with the power, speed and insights to be gained from it - easily the best text analytics programme I've ever seen!
Michael Harvey, Client Insights Manager
FMG

We work with the best

Suncorp Group
Vodafone
Uber Eats
Uber
Westpac
ANZ
Alinta Energy
Auckland Transport
FMG
City of Melbourne
Spark New Zealand
Aurora Energy
Samsung
Fletcher Building