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Turn customer data into revolutionary change

AI powered, easy-to-use text analytics software for growing organizations

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Data analytics linking your business metrics with what customers really mean

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ELEGANT AND EFFORTLESS ANALYSIS AUTOMATION

Drive real bottom line business results. We offer easy to use tools to help you find what’s lurking in your customer data, the real root cause. Figure out how to reduce churn, improve customer experience and reduce customer service costs

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Real meaning

Use the power of semantic processing, industry knowledge and machine learning to understand what customers really mean

COMPLETE ANALYSIS

Automatically find and measure unknowns in all your customer data for complete analysis. Include structured and unstructured data from any system

SPEED AND SCALE

Automatically process billions of data combinations to find the quickest path to insights for anyone, not just analysts

Currently using Ipiphany software for text analytics and very impressed with the power, speed and insights to be gained from it - easily the best text analytics programme I've ever seen!
Michael Harvey, Client Insights Manager
FMG

Trusted by organizations, loved by analysts