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How can we help?

Pay-as-you-go

For consulting firms, market research agencies, or anyone with ad-hoc project requirements.

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Professional

For medium sized organizations and small analytics teams that have a need to get more value out of their customer feedback data.

Flexible volume based pricing available.

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Enterprise

For organizations with large data volumes across multiple custom touch points and teams.

Fully customised engagement.

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On demand customer analytics; consulting services available as required

Frequently Asked Questions

Do you offer a free trial?

Absolutely. Just register and you will receive a free 14-day trial. You can trial all the features of Ipiphany conveniently using pre-loaded sample data, or upload your own data and explore

What payment types are accepted?

We accept Visa and MasterCard.

Can I change my plan?

Sure. You can upgrade at any time starting a new plan at that time. Any unused data records are retained for 12 months. If your plan expires you fall back a plan level (and your quota is retained for 12 months)

Explain the different types of support?

It’s easy to get the support you might need. All plans allow for in-app and email support delivered by technical experts. Professional Plus gives users the additional convenience of phone based support

What currencies are accepted?

All charges are in USD. Enterprise Licensing can be quoted and provided in all major currencies

Do I need IT set-up or integration to use Ipiphany?

Not at all. Ipiphany requires no set-up and no integration. Simply upload the CSV or Excel data file you would like analyzed

Is Ipiphany secure?

Yes. Ipiphany is developed and managed in accordance to rigorous best-practice security standards such as OWASP and PCI, and securely hosted within secure Amazon Web Services data centers